Returns Policy

We are an online business, and are “in trade”. This means, as a consumer, you are protected under New Zealand’s Fair Trading Act and the Consumer Guarantees Act.

Unwanted items, warranties or exchanges policies

  1. If you decide you do not wish to have the product, you are not entitled to a refund (please make sure you read the description of the resource prior to purchase).
  2. Please make sure you read the description of the resource as we do not offer exchanges once products have been purchased.
  3. If you find an error with one of our resources and wish us to fix this error, we are more than happy to do this. Please contact us directly using this contact form. We will reply to you via email within 24 hours.